Regional Project supports citizen security data production and analysis at the national level with comprehensive institutional strengthening for the National Civil Police of Guatemala

Computer equipment provided for the National Civil Police Statistics Section.
Photo: PNUD Guatemala/ Lilian Quinteros

The InfoSegura Project with USAID support has worked for nine years on an ongoing process of institutional strengthening for the National Civil Police and its administrative capacities for producing data, statistics and information on citizen security. This process started as a plan to improve the Joint Operations Division (DOC) Statistics Section and has now extended to other sections in the DOC, as part of the pillar to strengthen infrastructure and develop capacities in institutions that are working with the Project.

Full computer devices and desks were delivered to the Statistics Section, Analysis Section, Monitoring Section and the C-5 Crime and Conflict Command and Control Center. This is part of the ongoing process of institutional strengthening that also includes a training a course on data and information management and production on the InfoSegura "TrainAction" online platform. Over the course of the last year, over 150 staff have participated in courses on citizen security and social cohesion, data processing and data management for citizen security. The process also includes a plan to improve databases in the Joint Operations Division Statistics Section and to automate registration of data on social conflict, and to generate statistics using dynamic dashboards.


Institutional strengthening is an opportunity to improve the Joint Operations Division and the National Civil Police. After several years, the different sections have now upgraded their computer equipment and furniture and implement the Command Center, comprising all sections of the DOC, enabling it to provide a coordinated response and to implement strategic plans and actions in fighting and preventing crime and violence. Together, these actions translate into greater impact from evidence-based policies aligned with SDG 16 'peace, justice and strong institutions' to advance towards sustainable development.


The comprehensive support provided in April 2023 responds to the Project objective to achieve a significant improvement in the availability, quality and comparability of data and statistics on citizen security in Guatemala, enabling the National Civil Police and the country to have timely, reliable and high-quality data for the authorities and decision-makers, to help in evidence-based public policy design.


The InfoSegura Regional Project is the first regional strategic partnership of the United Nations Development Programme (UNDP) and the United States Agency for International Development (USAID) working to improve information management systems to address matters of citizen security and justice in Central America and the Dominican Republic.


This article was originally published on the UNDP Guatemala website.